An external confidant is independent and has no interests and relationships with other employees. With an external confidant, you can be sure that he/she is not part of the complaint themselves. An external confidant is objective. Conversations remain between the reporter and the relevant confidant, preventing the risk of "contagion" in the workplace. The reporter can always remain anonymous if desired.
Free consultation
Free consultation
Employees can use our consultation hour free of charge. If this shows that further support is needed, a follow-up appointment will be scheduled. The hourly rate for this is €84. This amount is calculated per quarter of an hour.
Help request platform
Help request platform
We have created a website for your employees' help questions. Here they can find articles and tips on all topics. They can also schedule an appointment here for the free consultation hour or with the confidential advisor. It provides employees with valuable information that will help them shape their situation or get support from us. Take a look at company.talkout.co.uk.
Available 24/7
Available 24/7
Our platform is available to your employees 24/7. We can be contacted by phone, email or Whatsapp.
Early Awareness Tool
Early Awareness Tool
Our website detects "user behaviour" before a report is actually made. This helps us and you get ahead of potential "unspoken behaviour". For privacy reasons, this information is not shared directly, but it may trigger an information video on the specific topic.
Annual reporting
Annual reporting
We provide your organisation with an annual anonymised report. You will also receive a quarterly information video for your employees on a trending topic. This contributes to employee awareness.
Free communication kit
Free communication kit
With our communication kit, your employees will be made aware of our various facilities including our help platform and our confidants. The kit includes leaflets for internal communication, a template with personalised nfc sticker so they can easily find us.
LVV certified
LVV certified
All our confidential counsellors are LVV certified. Besides this certification, we as a company are very active in maintaining the knowledge and skills of our confidential counsellors. We do this through in-service training and joint case discussions, among other things.
