An external confidant for associations

An external confidant for associations

Text: Charlotte Kok Last updated: 22 February 2023 Image:

Het aanstellen van een vertrouwenspersoon is erg belangrijk voor verenigingen. Op deze manier creëer je een protocol bij ongewenst gedrag. Daarnaast is het voor leden ook prettig om met iemand vertrouwelijk te kunnen spreken wanneer dat nodig is. In dit artikel bespreken we waarom een vertrouwenspersoon voor verenigingen van groot belang is.

What does an external confidential advisor do for associations?

A confidant plays a role in addressing undesirable behaviour within an association. Undesirable behaviour includes issues such as bullying, (sexual) harassment, aggression and violence and integrity. Volunteers or members can confide in a confidant. This person can offer a listening ear and help think of possible solutions. A confidant for associations is responsible for the initial intake and reception. A member or volunteer discusses possible next steps with the confidant, and is supported during this process. In some cases, the member simply wants to express his or her feelings and no concrete action is needed. The role of the confidant is mainly to guide volunteers or members in their reporting process. They ensure that the reporter remains in control and makes his or her own decisions about the follow-up process. The conversation between the member and the confidant is confidential. Read here more on the role of a trustee.

Importance of external trustee for associations

We benoemden het net al even, maar een protocol bij ongewenst gedrag op een vereniging is erg belangrijk en wordt steeds belangrijker. Het is cruciaal dat u uw leden kan beschermen tegen vervelende situaties op de vereniging. Het aanstellen van een externe vertrouwenspersoon draagt bij aan preventie van ongewenst gedrag binnen uw vereniging. Het geeft zekerheid dat als zich een probleem zich voordoet op de vereniging, uw leden weten waar ze terecht kunnen. Dit werkt de-escalerend bij eventuele conflicten en draagt bij aan een betere sfeer op de vereniging. Uw leden en/of vrijwilligers verdienen het om beschermd te worden bij ongewenst gedrag op de vereniging. Biedt hen deze bescherming door het aanstellen van een externe vertrouwenspersoon van Punt Uit. Meer informatie daarover vindt u here.

Benefits external trustee for associations

An external confidential advisor is available to your members and/or volunteers. They have someone to talk to, without needing permission from the board. This ensures that members feel comfortable sharing their concerns in a confidential setting. It also lowers the barrier to entering into a confidential conversation. The aim of these conversations is to address and resolve undesirable behaviour. An external confidant for associations has a de-escalating effect when undesirable behaviour occurs.

Disadvantage internal trustee for associations

An internal confidential advisor is a member of an association who is trained and certified to act as a confidential advisor in addition to their regular duties. This means that he/she is available to confidentially advise and support their fellow volunteer within the association. Internal confidants have the advantage of knowing the association and being able to spot problems early, making them more accessible and approachable for colleagues. However, this close relationship with the association can also create challenges.

It may be more difficult for members to discuss sensitive information with someone they know. This may make it difficult for the internal confidant to remain objective. There is also the risk of a conflict of interest between the role of the confidant and other duties within the association, which could lead to the neglect of one or both roles. In addition, training a volunteer as a confidential counsellor can be time-consuming and costly, and there is a chance that the internal confidential counsellor will leave the association, requiring additional investment in training a new member.

Benefit of external confidential advisor for association

An external confidential advisor is not directly linked to the association, which guarantees an independent and objective view. Unlike an internal confidential counsellor, the association does not have to invest in training and refresher courses to keep its knowledge up to date. This saves you time and money. Thus, with an external confidential counsellor, you can always rely on professional and up-to-date help. Read here more on the pros and cons of external trustee.

Free consultation

Our confidants can be reached in many different ways. For example, a physical or online appointment can be scheduled directly with a confidant via the calendar on praatuit.nl. We also offer the possibility of a free consultation hour for your members with a confidant. Suppose your employee is struggling with something, but is unsure whether consulting a confidant is necessary. In that case, the consultation hour is a perfect solution. If it turns out that further support is needed, a follow-up appointment will be scheduled. This also prevents unnecessary use of an external confidential counsellor, saving the association costs.

Contact for an external confidential counsellor

Wij bieden een abonnement dat speciaal is ontworpen voor verenigingen. Dit lidmaatschap zorgt ervoor dat u voldoet aan de huidige wetgeving en geeft 24/7 toegang tot een externe vertrouwenspersoon. Door deel te nemen aan ons programma, kunt u er zeker van zijn dat u hoogwaardige ondersteuning krijgt tegen een betaalbare prijs. Als u meer wilt weten, aarzel dan niet here To contact us.

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